The Why
All of us conduct business, make purchases and find entertainment online. What unifies all of these actions is the interfaces which allow users to explore their options, self-serve, and be efficient customers. Even if your product or service is amazing, how people access it and use it will have a large impact on the number of people who do so.
Admit it: Your website visitors are more distracted than ever, so an easy, intuitive design will not only set you apart from the competition, but encourage your users with improvements they value and make use of.
How We Do It
At Ignition72, our team of accessibility, user interface, and user experience design experts work with our strategists and coders to create efficient, friction-free user experiences that promote goal completion. In many cases this does not need to be a complete rebuild: While we can design and plan from the ground up, we also have extensive involvement conducting user experience design tests in-person and remotely.
We start by defining and understanding goals: Both yours, and those of your users. We then create user personas to ensure we can understand the perspective and needs of your audience. Testing, surveys, and other outside information validate and improve these concepts, with iterative review directly with your team. At all steps of the process, we validate both the concept, design and code; to ensure that the finished product doesn’t ‘just work’, but actually encourages and facilitates goal completion.
We love to talk about UX/UI anytime, so feel free to reach out!